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As a leader in providing innovative, reliable products and solutions to the world’s most important media companies, GatesAir knows that there are times you need that same reliability in service and support. GatesAir personnel with a long history of broadcast innovation and expertise are ready to help you with both day-to-day requests and unexpected issues.

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Professional Services

Partnering with GatesAir gives you access to more than simply a vast selection of great products. Our Professional Services team brings a ground-up understanding of our customers’ operations that enables you to achieve today’s business goals and ready your organization for tomorrow’s opportunities.

Project Consulting

GatesAir Professional Services allows your organization to leverage our technology leadership, project management, and broadcast and media expertise to build and grow your business. Whether you are upgrading or expanding your current plant, designing a disaster recovery solution, building a new facility, or re-engineering your workflows, GatesAir has consultants that can help you plan and deliver successful projects. Contact us for more detail on how we can help shape your business for the future.


GatesAir trained engineers are available for pre-staged and on-site commissioning of integrated broadcast solutions. Our knowledgeable staff can reduce installation time and provide immediate support to make sure your new or existing project gets online quickly without impacting your critical on-air quality.

Our highly trained, highly experienced staff has installed, commissioned and maintained hundreds of broadcast and media sites worldwide. For pre-staged solutions, turnkey installations, implementation assistance and training, troubleshooting, equipment repair, and preventative and after warranty maintenance,GatesAir can provide the assistance you need. Contact us for further information about customized commissioning services.

Interoperability Services

Understanding how your existing products will operate with new products is one of the key components to ensuring your systems’ effectiveness. At GatesAir, we recognize this is critical to installation success, so our test centers provide real-life laboratories for interoperability testing.

Whether your product came from GatesAir or from another third-party provider, GatesAir can test and evaluate the interoperability of products before you’ve designed the complete system. GatesAir Interoperability Service can give you the peace of mind that your solution will work as designed. For more information, contact us.

GatesAir's Professional Services