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As a leader in providing innovative, reliable products and solutions to the world’s most important media companies, GatesAir knows that there are times you need that same reliability in service and support. GatesAir personnel with a long history of broadcast innovation and expertise are ready to help you with both day-to-day requests and unexpected issues.

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GatesAir warranty services are provided on every product and system solution. These services cover technical phone support and part replacement for the warranty period. Standard equipment warranties are provided below. To discuss software and solution warranties, contact your Regional Sales Manager.

Download the Product Warranty (North America) [PDF].

Download the Product Warranty (International) [PDF].

GatesAir's Warranties

Warranty Request

Visit our Customer Portal to submit your request for a warranty request, GatesAir Customer Portal

Terms & Conditions

Click below to access:

Standard Terms and Conditions of Sale for GatesAir