SERVICES

As a leader in providing innovative, reliable products and solutions to the world’s most important media companies, GatesAir knows that there are times you need that same reliability in service and support. GatesAir personnel with a long history of broadcast innovation and expertise are ready to help you with both day-to-day requests and unexpected issues.

Warranties

General Statement

GatesAir warranty services are provided on every product and system solution. These services cover technical phone support, part replacement, and/or repair at an authorized Repair Center during the warranty period. To discuss software and solution warranties, contact your Regional Sales Manager.

Looking for extended warranty coverage and comprehensive support for your broadcast transmission equipment? Check out our GatesAir Care service level agreement packages.

Warranty Request

Visit our Customer Portal to submit your warranty request for support, parts, or repair, GatesAir Customer Portal.

Terms & Conditions

View our Terms and Conditions for detailed information, Standard Terms and Conditions of Sale for GatesAir.